Refunds & Exchanges
Your 100% satisfaction is important to us.
We offer a 30-days Return & Exchange Policy (terms and conditions apply)
We have a 30-days Return & Exchange Policy, since the day item was received. To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return. Seller will provide the customer with instructions where to send returned goods.
Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for paying the shipping costs of returned items.
When we have received and inspected the returned item, you will receive a confirmation email notifying you about the status of the refund.
If the refund is approved, then a credit will automatically be applied to customer's credit card or original payment method shortly after.
If the refund is not approved we will notify you why via e-mail.